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FAQs
Here to Help: Your Questions Answered
Paediatricians are specialists in the care of babies, infants and adolescents. In Australia Paediatricians have completed a minimum of 6 years at university to obtain a Medical Degree, then 2 years in a Hospital as a junior doctor, followed by a minimum of 6 years in a Paediatric Training programme in a teaching hospital.
Paediatricians are members of the Royal Australasian College of Physicians (RACP).
You will need a referral from your General Practitioner, a referring hospital or other medical practitioner (e.g. specialist, such as Obstetrician & Gynaecologist) before an appointment can be booked. Once you have a referral please call 03 5721 3873 and speak to our friendly receptionist staff to book an appointment.
Yes, you will need a current referral from your General Practitioner, a referring hospital or other medical practitioner (e.g. specialist, such as Obstetrician & Gynaecologist) before an appointment can be booked.
Referrals from General Practitioner’s generally last 12 months. After this you are required to obtain a new referral prior to booking your next appointment, otherwise you are unable to access the Medicare rebate for that consultation.
We are a fee for service clinic. Our consultation fees vary according to the type and length of consultation being provided. If you have a current referral the majority of the consultation fee can usually be claimed back through Medicare leaving a gap that is currently $110 (as of 01/07/2023).
If you fail to attend for an appointment without at least 24 hours notice, you may incur a non-attendance fee.
Our reception staff will do their best to answer telephone questions, however they will often need to leave a message with your Paediatrician to contact you when they are next available. This is unlikely to be on the same day as they are often consulting with patients or attending to work commitments at NHW Hospital.
If you have complex or clinical questions or multiple issues to discuss, please consider booking an appointment.
Please endeavour to have any prescriptions supplied to you during your consultations, or discuss this with your treating Paediatrician at these appointments.
For any prescription requests outside these times, we ask that you allow at least 2 weeks prior to your last prescription running out. Our Paediatricians are not at Northeast Children’s Clinic every day and cannot guarantee prescriptions will be written earlier than 2 weeks.
Note that there will generally be a fee charged for prescriptions requested outside of consultation times.
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